Making a Claim –
A Simple Process

Our commitment to you starts with making the compensation claims process simple and stress free. We provide experienced legal advice to our clients in a way they understand.

Claims for medical negligence and personal injury are often funded through a “No Win No Fee” arrangement, known as Conditional Fee Agreement (CFA).

Using our “No Win No Fee” service means that you can claim compensation with no or minimal financial risk and with the confidence that you have one of the best legal advisers in the country fighting your corner.

There are no up-front costs and we will take the financial risk on the very rare occasion a case as to be abandoned due to poor prospects. This means that you will not have to pay any legal fees to us if your case has less than 50% chance of succeeding and it has to be abandoned.

We consistently recover many times more compensation than our clients are offered by insurers.

‘No Win No Fee’ is also known as a Conditional Fee Agreement (CFA) and this means we agree to work for you on the basis that we won’t charge any fees if the claim is unsuccessful or it has to be abandoned. We do this so that you have no risk to making a claim and it enables us to help you receive justice.

To protect your position on any adverse costs payable to the opponents, we can purchase an After The Event (ATE) insurance on your behalf to cover any legal costs should you not win the case.  The ATE insurance will defer the premium to the conclusion of the claim and you will only pay the premium if you win your case.  If you lose then the ATE insurance will pay all authorised disbursements on your behalf.

If you have an existing legal expenses insurance policy such as one included in your household insurance or car or any other insurance policy, then you must let us know as you will not need to purchase an ATE policy. Whatever your particular circumstances, we will advise you on how to protect yourself against any costs and how we will recover the best possible compensation amounts from the offending party.

If you don’t have a pre-existing legal expense policy to pursue a claim then you will need us to purchase an ATE insurance policy on your behalf otherwise you may end up having to pay the fees yourself. If you have a legal expense policy or an ATE policy then you won’t be liable for our costs in the rare event your case has to be abandoned due to poor prospects or lost at trial.

Because we only receive costs if we win it means we are all the more determined to make the claim a successful one and our track record of winning almost all of our claims over more than a decade, shows that we are a safe option for handling your compensation claim.

We win 99% of all our claims but if yours is one of the 1% that isn’t successful then you still won’t have to pay our legal fees. Our Conditional Fee Agreement means that we limit our costs no matter how much work we do on your case.
The result is that when you win your case, and subject to any contractual agreement, you will keep 100% of your compensation that you have accepted.  We will never charge more than the agreed amount so you keep the vast majority of your compensation.


This means we work to get you the maximum possible compensation whereas some firms and your insurers will usually want to pay out as little as possible.

As a solicitors’ practise we are audited and regulated by the Solicitors Regulation Authority and the rules around how we operate are very strict, unlike with claims management companies.

There’s no legal jargon or unexplained terms, just personal, independent, comprehensive legal representation to ensure you receive the amount of compensation you’re entitled to.

Our impressive success record with medical negligence and personal injury compensation claims has made us one of the most highly recommended law firms in the South East London.

Because we offer a “No Win No Fee” service for medical negligence and personal injury cases you never have to pay anything up front and even if we lost your case you won’t have to pay anything towards our fees.

We’ll take your claim all the way to court if necessary – we’re not underdogs when it comes to fighting insurance companies as our 100% success rate demonstrates. Your solicitor will deal with the claim from start to finish and advise you every step of the way and we’ll keep you updated with your claim throughout the process.

To make a claim or to simply find out more about our services, with no obligation, call our “No Win No Fee” Help Line 020 8290 6787 or complete our inquiry form and we’ll call you back.

Get in contact today and we’ll be able to give you an instant decision on whether you have a compensation claim worth pursuing. We will also advise you on the length of the process, and once we have reviewed your evidence we will advise you on the estimated value of your claim. 

One big difference you’ll notice working with us is that once your case is accepted, you’ll be speaking to a specialist solicitor who will be your point of contact throughout.

Unlike compensation claims management companies that may pass your case onto another company, one call to us will put you in direct contact with the legal representative who will handle your case. We are 100% independent so our only priority is to you.

Compensation amounts vary depending on the specifics of each claim. Depending on the severity of the injury and the consequences, and the time it will take you to recover fully.  Compensation amounts can vary from £2,000 to £millions.

We will discuss with you the relevant evidence required to evaluate your claim. Plus, we work to ensure you receive the maximum out of pocket expenses relating to your injuries, such as loss of earnings, care and assistance for you and your family and dependants, purchase of aids and equipment, adaptations to the existing property, new accommodation, personal case manager expenses, private treatment, medical, travelling, parking, etc.

And where applicable, we’ll recover costs for items such as clothing that may have been damaged during the accident.

Looking for an instant answer on your possible claim? Start your claims process today and you’ll be in contact with our personal injury specialist from day one.

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